Fast Business Internet

If you can provide safe roof access, and we can conduct a site survey from your roof and see our base station equipment we consider the installation to be standard. A standard installation includes a 1 to 2 metre mast and all necessary equipment. A standard installation assumes simple and safe roof access is available, and your business is within our coverage area.

If we conduct a site survey from our roof and cannot see our base station then a 4 to 9 metre mast must be installed on your roof, along with hiring a boom lift to reach the top of the mast for installation. All complex installations will require a custom quote. Your business must still be within our coverage area.

For Wireless services, the speed of the connection is ultimately determined by single strength of your service, the line of sight between your location and our infrastructure along with the amount of spectrum available at any given moment and the type of internal network and router which you own.

In summary, the more precise the installation, the less interface, the greater the experience you will receive.

The minimum speed of our fixed wireless service is ultimately determined by single strength of your service, the line of sight between your location and our infrastructure and the amount of spectrum available at any given moment will affect your performance. Micron21 does not artificially slow down any customer service, the speed provided is the maximum possible when taking into consideration the limitation of fixed wireless technology.

Unlike fixed line services such as fibre, wireless technology is susceptible to interference which can slow a customer's services down, which is outside the control of our environment and network.

A tree branch can grow slightly, or move in the wind.  Likewise, equipment on your roof can slightly move, or a neighbouring business can emit radio frequencies - all of which can consume your spectrum, and thus affect the quality of your service.

If you do require a guaranteed service, we can provide you a quote for a fibre service which will provide the ultimate dedicated experience.

Whilst we strive to provide our customers with the most perfect installation, over time, environments can change which is outside of our control. If at any time you would like your equipment on your roof realigned, this can be arranged at standard hourly charge plus equipment hire if required.

Unfortunately wireless technology is not suited well for guaranteed high speed data transfer combined with unlimited data transfer.

This leaves you with two options, provide unlimited data transfer but have the side effects of dismal network performance, or in our case, provide high speed transfer with reasonable usage plans.

A limitation of wireless technology is the fact that everyone within a segment is sharing radio spectrum capacit.  This is not an unlimited resource. As more people within a segment transit and receive information, the more congested the airways become, effectively slowing down a service.

Whilst Micron21 uses high precision GPS Sync technology, which allows us to re-use the same channel for greater amount of concurrent users within any given area, this spectrum is still a scarce resource and is not unlimited.

Instead of throttling customer connections and artificially slowing down the connection and in return creating radio congestion in the scarce spectrum, we have decided to provide a service with no speed boundaries.  This helps achieve reliable high speeds for all customers connected by making sure the airways are as-least-used-as possible.

If radio spectrum becomes full within a certain area, Micron21 will then expand our network to support additional clients. We do this by creating additional centralised towers to accommodate additional users.

Through research and development of wireless technology, we have concluded the faster we transit data from our infrastructure to a client's location, then the quicker we can transmit data to another client. The combined effect of not limiting a client's speed thus achieves greater speeds for all customers within the same sector - this of course assumes that concurrent connections are not abnormal.

Unlimited data is available for fibre services - please contact us for a quote if you need more data than is available with our existing plans.

Micron21's second generation fixed wireless network provides a total pooled capacity of 12gbit distrusted across 12 sectors, covering selected areas within Kilsyth, Kilsyth South, Montrose, Bayswater North, Croydon and Croydon South. If you are not within our direct coverage area, we can do a feasibility study to extend our network to your location, and/or provide you a fibre service.