Why we've chosen to partner with Dell

Through choosing to partner with the best-in-class provider for server hardware, we are able to provide top-of-the-line servers whilst building an ongoing relationship that empowers both of us.

By utilising this same enterprise-grade Dell hardware across the board, we're able to ensure that we have spare parts available if needed, as well as have the reassurance that Dell will be available for us to investigate any issues should they arise. This allows us to ensure that all issues are dealt with promptly, even in those edge-cases whereby the root cause is one that they’ve not come across before.

This high standard of service level that we require of our partners is the exact reason why we choose to partner with organisations such as Dell.  As an example, with Dell’s 24/7 next business day support backing us up when needed, we are able to quickly and effectively provide support for any issues that our customers may run into.

Why did we choose Dell?

When choosing which hardware vendors that we should partner with, it’s important for us to not only consider the technology behind or the quality of the hardware that they use, but also the ongoing relationships that we will be able to have with these vendors.  Having a partner that is willing to work closely with us can be the difference between just an impressive technology or platform, to one that we can totally rely on to host mission-critical services for our clients.

That’s why we've chosen to partner with Dell.  Not only do they supply the latest and greatest in terms of technology, but they also prioritise having very close relationships with their partners such as Micron21.

This type of partnership empowers both us and them:

  • For Dell, as we expand or as our customers require additional services, they are able to rely on continued business that they get from us.
  • For Micron21, we’re able to utilise their top-end technology and support to resolve issues quickly and effectively for our customers.

Through having key ongoing partnerships with leaders in their respective fields, we're able to make sure that our suppliers gain familiarity with our systems, allowing them to more quickly support us and our clients if needed.  Not only that, but it also helps ensure we have spare parts for equipment should they need to be serviced.  Also worth mentioning here, is that through volume pricing, we’re also able to reduce the costs considerably.

Empower your own business using Micron21 & Dell

With high-performance Dell servers powered by Intel XEON Golds CPUs, you can ensure your systems are able to handle whatever demands are thrown at them.

By hosting these servers in our Tier IV data centre, you're able to ensure that they are always powered, cooled and connected.

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