How mCloud Ensures 99.995% Uptime: Redundancy, Failover & Disaster Recovery

How mCloud Ensures 99.995% Uptime: Redundancy, Failover & Disaster Recovery

High-Availability Cloud Infrastructure

mCloud is built for maximum uptime and fault tolerance, ensuring 99.995% availability for mission-critical workloads. With multi-site redundancy, real-time replication, and automated failover, mCloud is engineered to prevent downtime and keep workloads running even in the event of hardware or data centre failures​mCloud Questions (1).


Key Features for 99.995% Uptime

Multi-Site Redundancy – Workloads can be replicated across three geographically separated Tier IV data centres.
Automated Failover & Recovery – If a failure occurs, virtual machines restart automatically in another location.
Ceph-Based Real-Time Data Replication – Data is mirrored instantly across independent Ceph storage clusters, ensuring no data loss.
Triple Active Network Architecture – mCloud’s network uses VXLAN & eVPN to maintain seamless IP continuity across sites.
Disaster-Proof Data Centres – Power, cooling, and security are fully independent at each data centre, eliminating single points of failure.


How mCloud Ensures High Availability

1. Geographically Redundant Data Centres

  • mCloud workloads can be hosted in three Melbourne-based data centres (Kilsyth, Melbourne CBD, Port Melbourne).

  • Data centres are physically separated by 45km for true fault isolation.

  • Each site has independent power grids, cooling, and networking infrastructure, reducing the risk of simultaneous failures.

2. Real-Time Storage Replication

  • Ceph’s 3N replication model ensures that each data write is stored three times across different physical locations.

  • This design provides instant failover capabilities, keeping workloads running even in catastrophic failures​mCloud Questions (1).

3. Intelligent Network Failover

  • mCloud’s Cisco Datacentre Leaf & Spine 9K network ensures automatic rerouting in case of network failure.

  • Anycast gateway technology enables a single public IP address to function across multiple locations, ensuring seamless connectivity.

  • VXLAN & eVPN technology create a triple-active network, meaning workloads stay connected regardless of where they are running.


Use Cases for High-Availability mCloud

Financial Services & Government Agencies – Continuous uptime for compliance and security-critical workloads.
SaaS & E-Commerce Platforms – Minimize downtime risks and maintain uninterrupted service.
AI & High-Performance Computing – Prevent data loss and ensure processing continuity.
Healthcare & Legal Sectors – Maintain secure, always-on access to sensitive records.


Why mCloud’s Uptime Guarantee Matters

Zero Single Points of Failure – Compute, storage, and networking infrastructure are fully redundant.
Disaster Recovery & Failover Protection – Workloads automatically restart on new hardware in case of an issue.
ISO 27001 & Australian Data Sovereignty Compliance – Security-first approach for mission-critical workloads.

Feature

mCloud (99.995% Uptime)

Traditional Cloud Infrastructure

Multi-Site Redundancy

✅ Yes (3 Australian data centres)

❌ No (Single-site risk)

Real-Time Data Replication

✅ Yes (Ceph 3N replication)

❌ No (Manual backups)

Automated Failover & Recovery

✅ Yes

❌ No (Requires intervention)

Triple Active Network

✅ Yes

❌ No (Single-path routing)

By replicating workloads in real-time and automating failover, mCloud eliminates downtime risks and ensures business continuity for even the most demanding environments​mCloud Questions (1).


Get Started with mCloud High-Availability Solutions

🚀 Ensure your workloads stay online with enterprise-grade redundancy.

🔗 Explore mCloud’s Uptime Guarantee | 🔍 Configure Your Disaster Recovery Plan

Can't find what you're looking for?

Create or manage support tickets directly with Micron21

You will need to register a new account if this is the first time lodging a ticket.

If you have previous lodged a ticket either online, email or over the phone you will already have an account. Please reset your password, if you have not logged into the support portal before.

Lodge a ticket Manage existing tickets

Need to send us information securely? Use our Escrow service here

Need more advanced support?

Micron21 provides a comprehensive approach to customer care that starts with a base 24/7 support that is included free with every service we offer - there are no charges to enjoy a basic level of support with Micron21 and you are not restricted in how you contact us to receive assistance any time of day or night.

For those who require more advanced support though, our Customer Care plans and Ad-Hoc support are designed to completely remove the complexity of IT management - from taking full responsibility for your entire infrastructure or tailoring a custom approach, we have the capability and know-how.

 

If you've organised remote assistance from Micron21, click here to connect

Sign up for the Micron21 Newsletter