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Set up a Hosted Exchange mailbox in Outlook for iOS

Overview

This guide provides the steps required to add your Micron21 Hosted Exchange (premium) account to Outlook on your iOS device. For Micron21 Hosted Exchange (basic) accounts you can access your mailbox via Hosted Exchange Web Access.

Prerequisites

You will need to have your domain DNS zone configured to work with Hosted Exchange.

Process

Open the Outlook for iOS app and tap Get Started if it's your first time. Otherwise, open the Menu in the upper left corner.
Tap Settings > Add Account > Add Email Account.
Enter your email address, then tap Add Account.
Tap Exchange.
Enter your company email address and password to automatically configure your account. Tap Sign In.

If automatic configuration fails, tap Continue, then enter the following settings manually then tap Next when finished:

Server name: outlook.micron21.net
Username: Your email address
Password: The password for your email account

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For those who require more advanced support though, our Customer Care plans and Ad-Hoc support are designed to completely remove the complexity of IT management - from taking full responsibility for your entire infrastructure or tailoring a custom approach, we have the capability and know-how.

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